Now that you know how to speak to a human at Amazon, know that there are online options available to you as well.Īdditional communication options include Amazon’s social media accounts, where you can learn more about the company and potentially connect with the brand directly through Facebook, Twitter, LinkedIn, and Pinterest. General Inquiries Email Billing Email More Online Support Services Amazon Shopping is available on Android and iOS. If you want to save time, using a self-service app could be an option that would help. Start chatting with a real person to find an answer or make a request.Type your message or question into the chat window and hit enter.A chat window with a text box will open so you can start contacting Amazon.Click “I need more help” in the sidebar.Select the item you have a problem with (package tracking, seller).Select your issue (e.g., Prime account, Amazon Echo, find answers).Click on your Amazon account in the top menu bar.More Ways to Contact Amazon's Customer Service Team More Amazon Phone NumbersĪmazon American Express Business Credit CardĪmazon Credit Card ( Rewards Visa)Ī Business Credit Card (Chase Bank Visa)Ī Line of Credit (Synchrony Bank) But, this only works if you have an account in the USA. You can do this by entering a verification code into a new window or by clicking a link on your mobile device. Note: If you don't want to wait on the phone when phone lines are tied up during peak times, you can request Amazon to call you back. Talk to a helpful real person on the phone.Say “customer service” twice to skip the automated support system.Verify your account by providing a few details.Report a merchant and fraudulent companiesīesides the customer service 800 number, you can also chat with an Amazon customer service rep through Amazon's website or through the Amazon Facebook page.Check on Amazon payments (Amazon KDP payments, etc).It's the same Amazon toll-free number you call to chat with directly. The best way to contact Amazon customer service is to call the Amazon 24/7 customer service number.
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